- Speed & Performance
- Design & UX
- Conversion & Trust
Speed & Performance
- Compress and properly size every image before upload
- Use a fast, reliable hosting provider — don't underspend here
- Minimize third-party scripts that slow down page load
- Test your site speed on mobile specifically, not just desktop
Design & UX
- Design mobile-first, since most visitors arrive on mobile
- Keep navigation simple — visitors shouldn't have to think about where to click
- Use real photography over generic stock images wherever possible
- Make your phone number and contact details visible on every page
Conversion & Trust
- Every page needs one clear, obvious call-to-action
- Show real testimonials, reviews, or case studies above the fold if possible
- Keep contact forms short — every extra field reduces completion rate
- Add trust signals: certifications, years in business, client logos
- Make sure your site is secure (HTTPS) — browsers now flag insecure sites clearly
- Test your own contact form regularly to make sure it still works
- Review analytics monthly to see where visitors actually drop off
